Absolutely! We have a ‘No-Questions-Asked’ refund policy up to 45 days after delivery. Meaning that you can cancel your order any time prior to delivery and get a full refund. Additionally, we also offer a 45-day trial period after delivery, during which you can test ShapeScale and return it afterward.
Note, shipping costs of return may apply.
Please also remember, that you will only have one opportunity to receive ShapeScale at the limited quantity launch price.
Lilla Laczo
Comments
AkivaGrunewald
Is anyone going to start a class action lawsuit here? Email me ag@zakarescue.org
AkivaGrunewald
I’d like a refund now!!!
Salanda Thomas
My convo last year and I have emails as well...
Wed, 25th Sep 2019
Hello Salanda,
Thanks for checking in with us.
As mentioned in our last customer update that we sent 4 months ago, we’ll start shipping the ShapeScale pre-orders at the end of 2019 in the order they had been placed.
We would like to thank you for your patience and for being an early customer! We are grateful to have your support that helps to make ShapeScale a reality.
Let us know if you have any further questions.
Best Regards,
Christina
25/09/2019
Salanda Thomas
I order mine in 2017 and still waiting for delivery or some kind of notice...money back that's funny. No response there. May need to just start posting on social media about this scam! if enough of us post then report BBB, I will also talk with my lawyer friends for the most effective way to let the public know that they are scamming folks. (headquarter location state and file complaint as well)
Karlene.cole1@outlook.com
The only way to get a refund is to have you account from 5 years ago
fucking ridiculous cunts
echeloncap@gmail.com
what is the status of my order from "batch 4" which is now almost 1 year late from prior transmission. keep in mind i paid in full $700 which i am very close to demanding repayment for upon reporting to the authorities...
Xavier
Staff –
Hi Ine,
Sorry for the inconvenience. Drop me an email at xavier@shapescale.com and I'll get all of this sorted!
Jennifer Ho
I’ve emailed several times now and you guys texted me but there is no direction as to how you’re going to refund me (which I’ve requested, clearly). I now have documentation as to how long I’ve been trying to get a hold of you guys to resolve this. I will be reporting this to the Better Business Bureau and will file other reports suggested to me if I am not refunded within 10 business days. Thanks. 5-23-2019
Ine Velaers
Hi Lilla, how tp proceed for a refund? I CONTACTED martin several time as to when I finally get delivered...but no response
Charlie
Staff –
Hi Saeed and Marci, I am very sorry we have missed your emails/phone calls. We were in a transitional phase moving office. Have your issues now been resolved?