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  3. ShapeScale store, ordering, billing and refunds

Will your offer a money-back guarantee and returns?

Absolutely! We have a ‘No-Questions-Asked’ refund policy up to 45 days after delivery. Meaning that you can cancel your order any time prior to delivery and get a full refund. Additionally, we also offer a 45-day trial period after delivery, during which you can test ShapeScale and return it afterward.

Note, shipping costs of return may apply.

Please also remember, that you will only have one opportunity to receive ShapeScale at the limited quantity launch price.

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  1. Lilla Laczo

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Comments

  1. saeed molaie

    Hey Marci,  were you able to get your money back? Because they also don't answer any of my questions regarding this topic.

  2. Marci Ross Fullilove

    What procedures do you have to follow to cancel an order? I have been trying to contact someone to cancel my order and I have not been successful. The phone number is no longer in service and using the chat thing, no one is responding.