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  1. Shape
  2. ShapeScale
  3. Availability, shipping and logistics

Tracking: Can I track my order?

Absolutely, you will receive your tracking details at the time of shipping.

We'll also launch a new customer dashboard., where you will be able to track your order, check your batch number, and make changes to shipping or billing information. 


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  1. Lilla Laczo

  2. Posted
  3. Updated

Comments

  1. Lilla Laczo

    Staff –

    Hi everyone!


    We are really sorry about the delayed shipping.  As mentioned in the email we sent out in March, we had a delay in our production timeline due to better optimizing the product, which pushed back our delivery dates. 


    If you have a specific question regarding your order, please drop me an email to lillalaczo@shapescale.com and I'd be happy to help!


    Once again, I'd like to apologize in the name of the team and also assure you that yes, we are real and yes, we are doing our best to delivery the best possible product as soon as we can!

  2. daniel@mitolab.club

    Beginning to lean towards scam here... guys, what’s going on?

  3. Manzo Hodge

    Where is my order? I cannot get anyone to reply. Have I been scammed?

  4. mccampea

    Hi - Where is my order? I was told it would ship in April with no update since then...

  5. Miyuki Harville

    I don’t see the dashboard


  6. Lauren Caparso

    and where is this dashboard?

  7. Lauren Caparso

    I ordered in Dec 2017, was told it would ship in April ... how do I find an update?  #102920072

  8. Tyler Armstrong

    Where do we find the new dashboard?

  9. Charlie

    Staff –

    I am not sure I understand Pablo?

  10. Pablo Nicacio

    I believe I already contributed how can I verify